Your information,
handled thoughtfully.

Information you provide

We may collect information you provide when you use our Services, place an order, subscribe to communications, participate in a survey or promotion, or contact customer support.

This may include your name, email address, telephone number, billing and shipping addresses, order details, communication preferences, and information included in messages you send to us. Payment details are handled as necessary to complete your transaction.

Information collected automatically

We and our service providers may use cookies, pixels, log files, JavaScript, and similar technologies to collect information about how visitors access and use the Site.

Depending on your device and settings, this may include browser type, operating system, viewed pages, selected links, IP address, device identifiers, referring pages, and general interaction or analytics data.

We may also receive information from service providers or other lawful sources and combine it with information already held about you, where permitted, to maintain accurate records and improve our Services.

Supporting your order and experience

We may use collected information to:

• validate, confirm, process, deliver, and track orders;
• provide customer service and respond to enquiries;
• maintain, personalize, secure, and improve the Site;
• understand Site performance and customer interactions;
• send transactional updates and, where permitted, marketing communications;
• detect misuse, protect our rights, and meet legal obligations.

Limited disclosure for defined purposes

We may share information with companies that help us operate the Site and fulfill orders, such as payment, hosting, analytics, customer-service, marketing, fraud-prevention, and delivery providers. These parties receive information only as reasonably necessary for their services.

Information may also be disclosed to affiliated companies or business partners, in connection with a business transaction, to protect rights or safety, or when required by law, regulation, court order, or lawful request. We may share aggregated or de-identified information that does not reasonably identify an individual.

Understanding how the Site is used

We may work with analytics and advertising providers to understand Site use, measure campaign effectiveness, and show more relevant content. These providers may use cookies or similar technologies, subject to their own notices and the choices available through your browser or device.

Email and text-message choices

We may send communications needed to complete or service a transaction. Promotional email or text messages are sent where you have requested them or where otherwise permitted by applicable law.

You may unsubscribe from promotional email using the instructions in the message. To stop marketing text messages, reply STOP to a message. Opting out of marketing does not prevent essential order or service communications where those messages are necessary.

Access, correction, and deletion requests

Depending on your location and applicable law, you may be able to request access to, correction of, or deletion of certain personal information. You may also ask us to restrict or object to certain processing or to explain the categories of information disclosed for specified purposes.

We may need to verify your identity before completing a request. Some information may be retained when required for legal, security, accounting, fraud-prevention, or order-record purposes.

California privacy requests

California residents may have additional rights concerning personal information under applicable law, including the right to request information about certain disclosures. Requests may be submitted using the privacy contact details provided on this page.

Children's privacy and security

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site.

We use reasonable administrative, technical, and physical safeguards designed to protect collected information. Sensitive information transmitted through Site forms is protected using SSL/TLS encryption. No security method is completely risk-free, so absolute security cannot be guaranteed.

Retention and changes to this notice

Personal information may be processed or stored on servers in the United States or other locations used by our service providers. We retain information for as long as reasonably necessary for the purposes described here, including business, accounting, security, dispute-resolution, and legal requirements.

We may update this Privacy Notice from time to time. The revised notice will be posted on this page, and continued use of the Services after an update is subject to the revised notice where permitted by law.