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Terms of Use

This website and any related mobile site or application for Porvella (the “Site”) are owned and operated by (the “Company”). These Terms of Use apply whenever you access or use the Site.

Throughout the Site, “we,” “us,” and “our” refer to the Company. We provide the Site, including its information, tools, and services, subject to your acceptance of these Terms. By continuing to use the Site, you agree to be bound by them. If you do not agree, please discontinue use of the Site.

Purchases made through the Site are also governed by the Terms of Purchase. Our collection and use of personal information are described in the Privacy Notice. These policies are incorporated into these Terms by reference.

Information, accounts, and lawful use

Data integrity

You represent that information, data, and materials you provide through the Site or to the Company by other means are true, accurate, current, and complete. You are responsible for updating or correcting that information when appropriate.

Account responsibility

If account features are available, you are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account. Please notify us promptly if you believe your account has been used without authorization.

Content you submit

You are responsible for content you submit through the Site, including its legality, reliability, appropriateness, originality, and your right to provide it. You must not submit unlawful, harmful, misleading, infringing, or malicious content.

License, content, and third-party links

Limited license

Site content—including text, design, graphics, logos, icons, images, audio, downloads, interfaces, code, software, and their selection and arrangement—is owned by the Company, its licensors, or its content providers and is protected by applicable intellectual-property laws.

The Company grants you a limited, revocable, non-exclusive license to access and use the Site for personal, non-commercial purposes. You may copy, download, or print content only for that purpose and only if you retain all proprietary notices. No other use is permitted without prior written authorization.

Links

The Site may link to websites or resources operated by unaffiliated third parties. Links are provided for convenience and do not imply endorsement. The Company does not control and is not responsible for third-party content, availability, security, or privacy practices.

Purchases, refunds, and cancellation

Electronic notices and privacy

Electronic communications

When you use the Site or email the Company, you communicate with us electronically. You consent to receive communications related to your Site use and transactions electronically, subject to applicable law. You agree that electronic notices, disclosures, and records satisfy legal requirements that such communications be in writing.

Privacy Notice

Personal information obtained through the Site, email, telephone, or another channel is collected, stored, used, and disclosed as described in our Privacy Notice, available through getporvella.com.

Trademarks, copyrights, and claims

Trademarks, logos, service marks, trade dress, and other brand identifiers displayed on the Site are owned by the Company, its licensors, content providers, or other respective owners. They may not be used without permission from the applicable owner.

The Company respects the intellectual property rights of others. If you believe content on the Site infringes your copyright or another intellectual-property right, email support@getporvella.com with identification of the protected work, the material at issue, its Site location, your contact information, and a statement supporting your claim.

Disclaimers, liability, and indemnity

Site disclaimer

To the fullest extent permitted by applicable law, the Site and its information, materials, services, and products are provided on an “as is” and “as available” basis. We do not guarantee that access will be uninterrupted, error-free, or free from harmful components.

Limitation of liability

To the fullest extent permitted by applicable law, the Company and its affiliates, officers, employees, agents, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of, or inability to use, the Site. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Indemnity

To the extent permitted by law, you agree to indemnify and hold the Company parties harmless from claims, liabilities, losses, penalties, and reasonable costs arising from your unlawful use of the Site, violation of these Terms, or infringement of another party’s rights.

Operational and contractual terms

Changes to these Terms

Porvella may update these Terms from time to time. Material changes may be communicated by email or a notice on the Site when appropriate. Your continued use after updated Terms become effective constitutes acceptance where permitted by law.

Force majeure

The Company will not be responsible for delay or failure caused by circumstances beyond its reasonable control, including natural events, carrier interruption, labor action, governmental measures, system outages, or supply disruption.

Risk of loss

Items are delivered through third-party carriers. Risk of loss and title transfer will be determined by the applicable shipment terms and governing consumer law. Nothing in this clause reduces non-waivable customer rights.

Severability and survival

If a provision of these Terms or the Terms of Purchase is found invalid or unenforceable, it will be treated as severable and the remaining provisions will continue in effect. Provisions that contemplate continuing obligations survive termination or expiration.

Assignment

You may not assign your rights or obligations under these Terms or the Terms of Purchase without the Company’s prior written consent. The Company may assign its rights or obligations as permitted by applicable law.

Entire agreement

These Terms, together with the policies incorporated by reference, form the entire agreement between you and the Company regarding use of the Site and supersede prior or contemporaneous communications on that subject.

Questions about these Terms?

If you have questions, comments, or an intellectual-property concern relating to these Terms or the Site, contact us at support@getporvella.com.